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Privacy Policy

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This privacy notice discloses the privacy practices for Goddess of Herbs. This privacy notice applies solely to information collected by this website.

We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us through email or other direct contact from you. We will not sell this information to anyone.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

While our Privacy Policy includes information about how we may use your personal information and about our data security, we make no implied promise regarding the security used by the Website or that your information will not be accessed in an unauthorized manner despite the security we provide.

Changes & Updates to the Policy

This Privacy Policy, the Terms of Use and Terms of Sale are up to date 2017. Goddess of Herbs reserves the right, in our sole discretion, to change this Privacy Policy, the Terms of Use or Terms of Sale at any time. Changes are effective immediately upon posting of the modified text on the Site.

We encourage you to re-read this Privacy Policy every now and then so you know if the Privacy Policy has been changed or updated. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes. Please do not hesitate to contact us with questions concerning this privacy policy.

Personal information Collected

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +1-630-880-0921 or email info@goddessofherbs.com.

Use of collected data

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with third parties outside of our company, other than as necessary to fulfill your request, e.g. to ship an order.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookies and their use

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Shipping

Our Standard shipping is within 1-3 business days. Excluding Saturdays and Sundays.

We offer a variety of shipping methods via USPS and will ship the method that you choose at checkout. If you have any questions regarding shipping, please do not hesitate to contact us.

Returns Policy

Opened herbal & natural items are nonrefundable and non returnable. If there is an error on our end with an herbal or natural product, please notify us right away with any issues or concerns and we will do our best to resolve it right away.

Refunds on any non herbal defective item will be replaced by us at no cost to you, as long as you show proof of damage, unless you prefer a full refund price minus shipping, for the defective item.

Sale & Clearance items are final and do not apply to this return policy.

Please note: Unless defective there will be no returns accepted on custom orders such as custom herbals, tonics, jewelry, accessories, etc.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. We want happy and satisfied customers above all else!

We’d Love to know how you liked our products! Please leave us feedback about the products you buy! If you have any problems, please allow us to fix the problem before you leave negative feedback. We don’t want to disappoint our customers so allow us to help!

Reviews and Comments

With the exclusion of personal and confidential private information given when leaving a comment or rating, you give us the permission to use your general ratings, reviews and submissions themselves in any way we see fit but not for proprietary purposes. All submissions shall automatically become our sole and exclusive property and shall not be returned to you. We may, but shall not be obligated to, remove or edit any submissions (including comments or reviews) for any reason. Do not not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We reserve the right to also use the name you provide with your submission.

Intellectual Property

The text, graphics, button icons, images, and software ("Content"), belongs exclusively to Goddess of Herbs or it’s respected sources. The collection, arrangement, and assembly of all Content on this Site ("Compilation") belongs exclusively to Goddess of Herbs. or its respected sources. All software used on this Site ("Software") is the property of Goddess of Herbs., or its Software suppliers. The Content, the Compilation and the Software are all protected by copyright laws. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. This website also may contain affiliate links.

Contests & Giveaways

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

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